New Users: Please Sign UP to create a logon ID and password and register for events.

Registered Users
: Please Log in to access your event registration information.

 
                              
     
   Instructions on how to use the CSDA Event Manager Application  

·      Register Early – Registrations are taken on a first-come, first serve basis.  All trainings have a limited capacity.  Even if tuition is being waived you still MUST register.  All registrations are now done online.

·         Substitutions and cancellations will be accepted.  However, all cancellations must be received at least two weeks prior to the event.  The cancellation deadline will be reflected in the training brochure.  If you are unable to attend a training for which you have registered, you must cancel your registration EVEN IF THE TRAINING FEE IS WAIVED.  Please keep in mind that if you don’t cancel and the training is full, you are keeping another person from attending.

·         Training tuition may include additional fees for food and beverage costs.  If so, all meals will be specified in the training brochure.

·         CSDA assumes no responsibility for air/land transportation or hotel accommodations for attendees of any CSDA training.  Please call the hotel directly to make your room reservations.  Please do not make non-refundable flight arrangements before you receive registration confirmation from CSDA.  Please also note: Each training announcement specifies a hotel reservation cut-off date; however, please make your room reservations as soon as possible because rooms may sell out before the cut off date; however, please make your room reservations as soon as possible because rooms may sell out before the cut off date.

·         If you have a disability that may affect your participation, please notify the CSDA Event Coordinator.  We cannot ensure the availability of appropriate accommodations without prior notification of need.


Upcoming Events


Customer Service Forum 2/10

Customer Service Forum - FEB 2010 (Forum)

 
Start Date: Thursday, February 18, 2010
End Date: Thursday, February 18, 2010

Overview: The Customer Service Forum is being offered to California Child Support Professionals. The continued objective of the Customer Service Forum is to bring LCSA and State call center/public contact managers and or/supervisors together for the purpose of identifying, discussing and resolving customer service issues.
 
The forum is intended for managers and supervisors of call center and interview teams who are on the front line of customer contact. Lunch will be provided with your registration.

February 2010
SuMoTuWeThFrSa
31123456
78910111213
14151617181920
21222324252627
28123456
78910111213
 
More Details
Customer Service Forum 3/10

Customer Service Forum - MAR 2010 (Forum)

 
Start Date: Wednesday, March 24, 2010
End Date: Wednesday, March 24, 2010

Overview: The Customer Service Forum is being offered to California Child Support Professionals. The continued objective of the Customer Service Forum is to bring LCSA and State call center/public contact managers and or/supervisors together for the purpose of identifying, discussing and resolving customer service issues.
 
The forum is intended for managers and supervisors of call center and interview teams who are on the front line of customer contact. Lunch will be provided with your registration.

March 2010
SuMoTuWeThFrSa
28123456
78910111213
14151617181920
21222324252627
28293031123
45678910
 
More Details
Customer Service Forum 4/10

Customer Service Forum - APR 2010 (Forum)

 
Start Date: Thursday, April 22, 2010
End Date: Thursday, April 22, 2010

Overview: The Customer Service Forum is being offered to California Child Support Professionals. The continued objective of the Customer Service Forum is to bring LCSA and State call center/public contact managers and or/supervisors together for the purpose of identifying, discussing and resolving customer service issues.
 
The forum is intended for managers and supervisors of call center and interview teams who are on the front line of customer contact. Lunch will be provided with your registration.

April 2010
SuMoTuWeThFrSa
28293031123
45678910
11121314151617
18192021222324
2526272829301
2345678
 
More Details
LPC 2/2010

Legal Practices Committee - FEB 2010 (Committees)

 
Start Date: Thursday, February 25, 2010
End Date: Friday, February 26, 2010

Overview: In order to receive MCLE credit the Attorneys attending the CSDA Legal Practices Committee Meeting MUST register online (even if remotely participating). 

MCLE credit will be applied upon receipt of the sign-in sheet.  Certificates will be available under "view my events" when you log in to the system.  If you have any questions, please contact Lisa Bispham at 916-446-6700 ext. 100.

February 2010
SuMoTuWeThFrSa
31123456
78910111213
14151617181920
21222324252627
28123456
78910111213
 
More Details
LPC 3/26/10

Legal Practices Committee - MAR 2010 (Committees)

 
Start Date: Friday, March 26, 2010
End Date: Friday, March 26, 2010

Overview: In order to receive MCLE credit the Attorneys attending the CSDA Legal Practices Committee Meeting MUST register online (even if remotely participating). 

MCLE credit will be applied upon receipt of the sign-in sheet.  Certificates will be available under "view my events" when you log in to the system.  If you have any questions, please contact Lisa Bispham at 916-446-6700 ext. 100.

March 2010
SuMoTuWeThFrSa
28123456
78910111213
14151617181920
21222324252627
28293031123
45678910
 
More Details
EDF Training 2/24/10

Employer Data File Webinar Training - FEB 2010 (Training)

 
Start Date: Wednesday, February 24, 2010
End Date: Wednesday, February 24, 2010

Overview: This webinar training is being offered on February 24, 2010 and March 9, 2010.  The same material and training will be for both days.  Registrants can choose one or the other to attend (not both).
 
The training will revolve around how to obtain the necessary information to add or revise an employer within the CSE data base.  Training will include using proper phone skills to call employers for information, who to contact in the employer organization, pertinent questions to ask, analyzing the functionality of CSE-EDF and data within the EDF data base, locate sources and the participant, filling out the online request form, and the tools available to streamline the process.


February 2010
SuMoTuWeThFrSa
31123456
78910111213
14151617181920
21222324252627
28123456
78910111213
 
More Details
EDF Training 3/9/10

Employer Data File Webinar Training - MAR 2010 (Training)

 
Start Date: Tuesday, March 09, 2010
End Date: Tuesday, March 09, 2010

Overview:
This webinar training is being offered on February 24, 2010 and March 9, 2010.  The same material and training will be for both days.  Registrants can choose one or the other to attend (not both).
 
The training will revolve around how to obtain the necessary information to add or revise an employer within the CSE data base.  Training will include using proper phone skills to call employers for information, who to contact in the employer organization, pertinent questions to ask, analyzing the functionality of CSE-EDF and data within the EDF data base, locate sources and the participant, filling out the online request form, and the tools available to streamline the process.

March 2010
SuMoTuWeThFrSa
28123456
78910111213
14151617181920
21222324252627
28293031123
45678910
 
More Details
2010 Attorney College

National Chid Support Attorney College 2010 (MCLE Training)

 
Start Date: Monday, April 26, 2010
End Date: Thursday, April 29, 2010

Overview:

Raising the Bar on Child Support...The Child Support Directors Association of California is proud to present its first ever National Attorney College. The College will focus on topics and emerging issues from a national and interjurisdictional perspective. 

The College is primarily designed for attorneys working within the Child Support Program and representatives from the Courts. The College curriculum will be developed and presented by Local, State and National experts, including OCSE Commissioner Vicki Turetsky. Approximately 20 Continuing Legal Education (CLE) will be available.
 


April 2010
SuMoTuWeThFrSa
28293031123
45678910
11121314151617
18192021222324
2526272829301
2345678
 
More Details












Child Support Directors Association of California | 925 L Street, Suite 1402, Sacramento, CA 95814 | 916 446 6700 telephone | 916 446 1199 fax