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   Instructions on how to use the CSDA Event Manager Application  

·      Register Early – Registrations are taken on a first-come, first serve basis.  All trainings have a limited capacity.  Even if tuition is being waived you still MUST register.  All registrations are now done online.

·         Substitutions and cancellations will be accepted.  However, all cancellations must be received at least two weeks prior to the event.  The cancellation deadline will be reflected in the training brochure.  If you are unable to attend a training for which you have registered, you must cancel your registration EVEN IF THE TRAINING FEE IS WAIVED.  Please keep in mind that if you don’t cancel and the training is full, you are keeping another person from attending.

·         Training tuition may include additional fees for food and beverage costs.  If so, all meals will be specified in the training brochure.

·         CSDA assumes no responsibility for air/land transportation or hotel accommodations for attendees of any CSDA training.  Please call the hotel directly to make your room reservations.  Please do not make non-refundable flight arrangements before you receive registration confirmation from CSDA.  Please also note: Each training announcement specifies a hotel reservation cut-off date; however, please make your room reservations as soon as possible because rooms may sell out before the cut off date; however, please make your room reservations as soon as possible because rooms may sell out before the cut off date.

·         If you have a disability that may affect your participation, please notify the CSDA Event Coordinator.  We cannot ensure the availability of appropriate accommodations without prior notification of need.


Upcoming Events


2010 Annual Conference

2010 Annual Child Support Training Conference & Ex (Conference)

 
Start Date: Tuesday, October 05, 2010
End Date: Thursday, October 07, 2010

Overview: The California Child Support Directors Association (CSDA) in partnership with California Department of Child Support Services (DCSS) invites you to participate in the 2010 Annual Child Support Training Conference & Expo

The annual conference is designed to provide child support professionals from local, state and federal government agencies, tribes, and vendors a meaningful and relevant training experience. 

The early bird cost to attend the full conference is $375; the one-day rate is $150.  The deadline to register at the early bird rate is June 30, 2010. The rate after July 1 will be $425 to attend the full conference; $200 for one day. 

October 2010
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Family Law Training

Family Law Training on the CA IV-D Child Support P (MCLE Training)

 
Start Date: Monday, October 04, 2010
End Date: Monday, October 04, 2010

Overview: The Child Support Directors Association (CSDA) and local child support agencies are sponsoring this opportunity for members of the private family law bar to learn everything about the life cycle of the IV-D child support case - from case opening to case closure.  We will discuss the State Disbursement Unit (SDU), Guideline Calculator, Compromise of Arrears Program (COAP) and much more.

Registration includes training materials, MCLE and a copy of the CSDA 2010 Child Support Attorney Sourcebook.

If you have any questions, please contact Natalie Dillon at (916) 446-6700 ext. 101 or at ndillon@csdaca.org.

October 2010
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Customer Service Forum - 9/8/10

Customer Service Forum - SEPT 2010 (Forum)

 
Start Date: Wednesday, September 08, 2010
End Date: Wednesday, September 08, 2010

Overview: The Customer Service Forum is being offered to California Child Support Professionals. The continued objective of the Customer Service Forum is to bring LCSA and State call center/public contact managers and or/supervisors together for the purpose of identifying, discussing and resolving customer service issues.
 
The forum is intended for managers and supervisors of call center and interview teams who are on the front line of customer contact. Lunch will be provided with your paid registration. If you do not want to participate in the lunch, please select the no lunch option when registering.

September 2010
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Customer Service Forum 11/9/10

Customer Service Forum - NOV 2010 (Forum)

 
Start Date: Tuesday, November 09, 2010
End Date: Tuesday, November 09, 2010

Overview: The Customer Service Forum is being offered to California Child Support Professionals. The continued objective of the Customer Service Forum is to bring LCSA and State call center/public contact managers and or/supervisors together for the purpose of identifying, discussing and resolving customer service issues.
 
The forum is intended for managers and supervisors of call center and interview teams who are on the front line of customer contact. Lunch will be provided with your paid registration. If you do not want to participate in the lunch, please select the no lunch option when registering.

November 2010
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Customer Service Forum 12/7/10

Customer Service Forum - DEC 2010 (Forum)

 
Start Date: Tuesday, December 07, 2010
End Date: Tuesday, December 07, 2010

Overview: The Customer Service Forum is being offered to California Child Support Professionals. The continued objective of the Customer Service Forum is to bring LCSA and State call center/public contact managers and or/supervisors together for the purpose of identifying, discussing and resolving customer service issues.
 
The forum is intended for managers and supervisors of call center and interview teams who are on the front line of customer contact. Lunch will be provided with your paid registration. If you do not want to participate in the lunch, please select the no lunch option when registering.

December 2010
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TC Forum 10/4/10

Training Coordinator (TC) Forum - OCT 2010 (Forum)

 
Start Date: Monday, October 04, 2010
End Date: Monday, October 04, 2010

Overview: The Training Coordinator Forum will provide Training Coordinators the opportunity to get to know their peers in other LCSAs, hear about the most recent statewide projects for training, and brainstorm ways in which training can facilitate the continuous improvement of child support services in California.

October 2010
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LPC 9/24/10

Legal Practices Committee - SEPT 2010 (Committees)

 
Start Date: Friday, September 24, 2010
End Date: Friday, September 24, 2010

Overview: In order to receive MCLE credit the Attorneys attending the CSDA Legal Practices Committee Meeting MUST register online (even if remotely participating). 

MCLE credit will be applied upon receipt of the sign-in sheet.  Certificates will be available under "view my events" when you log in to the system.  If you have any questions, please contact Lisa Bispham at 916-446-6700 ext. 100.

September 2010
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LPC/MAF 10/4/10

LPC/Managing Attorney Forum - OCT 2010 (Committees)

 
Start Date: Monday, October 04, 2010
End Date: Monday, October 04, 2010

Overview: In order to receive MCLE credit the Attorneys attending the CSDA Legal Practices Committee Meeting MUST register online (even if remotely participating). 

MCLE credit will be applied upon receipt of the sign-in sheet.  Certificates will be available under "view my events" when you log in to the system.  If you have any questions, please contact Lisa Bispham at 916-446-6700 ext. 100.

October 2010
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LPC 11/2010

Legal Practices Committee - NOV 2010 (Committees)

 
Start Date: Thursday, November 18, 2010
End Date: Friday, November 19, 2010

Overview: In order to receive MCLE credit the Attorneys attending the CSDA Legal Practices Committee Meeting MUST register online (even if remotely participating). 

MCLE credit will be applied upon receipt of the sign-in sheet.  Certificates will be available under "view my events" when you log in to the system.  If you have any questions, please contact Lisa Bispham at 916-446-6700 ext. 100.

November 2010
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Annual Directors Meeting - Nov 2010

2010 Annual Directors Meeting (Directors Meeting)

 
Start Date: Wednesday, November 03, 2010
End Date: Friday, November 05, 2010

Overview: Child Support Directors Association (CSDA) invites you to participate in its 2010 Annual Directors Meeting, for all LCSA Directors (and assistant directors based on availability). The meeting will begin at 1:00 pm on Wednesday, November 3, 2010 and end at 1:00 pm on Friday, November 5, 2010.

Registration fee of $225 includes all presentations and scheduled meals (daily refreshment breaks and lunch on Thursday). Meeting Registration deadline is October 22, 2010.

The group room rate at Wine & Roses Hotel is $89.00/per night (King Room) and $108.00/per night (Double Queen Room). The special rate is only available if you reserve your room BEFORE October 22, 2010. To make hotel reservations, please call (209) 334-6988 and note that you would like to make reservations under the CSDA room block.


November 2010
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Tribal TANF - 9/14/10

Tribal TANF Training - SEPT 2010 (Training)

 
Start Date: Tuesday, September 14, 2010
End Date: Tuesday, September 14, 2010

Overview: The Personal Responsibility and Work Opportunity Reconciliation Act (PWORA-1966) gives federally recognized American Indian tribes the option of operating a Tribal TANF program.  Tribes have flexibility in developing programs that meet TANF goals of promoting work, families, time-limited assistance and personal responsibility.  This course for child support staff explains Tribal TANF and the forms it can take.  Topics include how Tribal TANF differs from state-based TANF; development of tribal programs; variations from tribe to tribe; and attitudes toward assistance.

September 2010
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Finance Forum (Sept 2010)

Quarterly Finance Forum for Fiscal Officers (Training)

 
Start Date: Thursday, September 16, 2010
End Date: Thursday, September 16, 2010

Overview: The purpose of this forum is to provide a training and networking venue for those who wish to gain additional skills, learn best practices, and have their questions answered by resident experts in the field. 

For more information, please contact Linda Adams at Linda.Adams@dcss.ca.gov.

September 2010
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Child Support Directors Association of California | 925 L Street, Suite 1402, Sacramento, CA 95814 | 916 446 6700 telephone | 916 446 1199 fax